It’s no secret that learning new software can be intimidating. Adilas has done a lot to make their seed-to-sale software as intuitive as possible but you will still likely have questions and need help. Fortunately there are lots of Adilas software support options. This article will describe the different Adilas support options available and how to use them.
Using the Help Tool Bar
From any page, click on the gear on the right hand side of the page.
On every page in the platform, there is a small round gear icon on the right hand side of the page. This accesses a tool bar which currently has a help file for the specific page you are on. Development is also under way to add videos and other learning materials to help you learn how to best use your system.
Adilas News & Updates
This is another useful help tools Adilas offers. Most every time Adilas changes or update something a post explaining the change and how to use it is published to their website. Depending on your settings, you may see this daily memo as you login to Adilas for the first time. As a result, this archive helps act as a help file with a specific topics or functions. Check it out here.
Adilas University is a fantastic tool for the newest users of Adilas. It is an e-learning experience that takes you through the basics of Adilas. It provides an introductory understanding of the pieces that make up Adilas. Check it out here.
Adilas has a huge selection of videos to help with various subjects. Many can be accessed simply by googling the issue. Another option is to locate the Adilas Youtube channel. Alternatively, many videos have been compiled into other learning environments here and here.
Adilas Customer Support
If you still need help after utilizing the above options then you can contact Adilas support. They will be able to answer questions and help with any issue you may be having. This is a great link to save for technical issues as well.
Your Adilas Consultant
Don’t forget your Adilas consultant. They are a fount of useful tips and hints for how to solve problems and learn new functionality in Adilas.
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